CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at 980-505-7313 or send us an email at forversadditywholesale@gmail.com

FAQ

 
Shipping Policy

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct.  Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge.

 

Shipping fees are non-refundable. If you refuse any shipments from sadditywholesale.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

You will receive your order 3-7 business days from the date that it is shipped out, not necessarily from the date that it is placed.   After your payment is authorized and verified, it can still take 1-2 business days to process your order. This is just an estimate, and doesn't include weekends or holidays.  When your order has been shipped, you will receive am email with tracking information.

*If your order is multiple items and one of them is out of stock, we will go ahead and ship the rest of your order issuing store credit for the item(s) not in stock.*

Do you provide International delivery?

Yes. We provide international shipping. Customer is held responsible for all shipping fees. The rates may vary for international orders depending on where you live, certain countries add tarriffs after the package has been accepted there.  We are not responsible for these additional costs.  The shipping rate will be displayed during checkout, before you submit payment.

Return Policy & Exchange Policy

*ALL SALES ARE FINAL*

 

Eligible items may be returned for Store Credit only. Returns must be returned within 3 days of the ship date received. Forever Saddity Wholesale will not accept any returns after 3 days.


Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all Forever Saddity Wholesale and product tags attached. Defective items must be reported within 2 days of receipt. If not reported, we will not issue credit. If you believe you have received an incorrect item, please contact us within 24 hours of receiving your package.

We do not do exchanges. Our reasoning is simple. Our products are in high demand and if you send back the item you want to exchange, there is no guarantee we will have what you want at that time.

However, simply return your package by following the normal return procedure. We will issue you a store credit once we've received your return. That way, you may use the credit towards the correct item/size or for another item.

 *FINAL SALE ITEMS (NON RETURNABLE, NO EXCEPTIONS):

All bodysuits, swim suits are non-returnable, FINAL SALE.

 

Shoe Return Policy 

 

We want you to be fully satisfied with every item you purchase from Forever Saddity. Our company prides itself on being environmentally friendly, therefore we ship all shoes in a stylish eco-friendly bag. If, for whatever reason, you are not satisfied with your shoes, we will accept returns up to 10 days after purchase if the following conditions are met: 

  • All items must be unworn. 

  • All Items must be in their original packaging. 

  • You must include the original invoice

 

Return By Mail

  1. Include your original packing slip with item(s) being returned. Kindly note without providing an order number there may be a delay in your return process.

  2. Pack your item(s) securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all parts & accessories) with tags attached. Items must be unworn and unwashed. We do not accept "Sale" items or bodysuits.

  3. All return shipping charges must be prepaid. We do not accept COD deliveries, it will be rejected. Please keep the return tracking information for your records. Forever Saddity is not responsible for lost or stolen packages.

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.

Send your package to:

Forever Saddity Wholesale
2925 E Independence Blvd, 209
Charlotte, NC 28205

 

 

SADDITY

WHOLESALE

VISIT OUR STORE

 

2925 E Independence Blvd, 209

Charlotte, NC 28205

STAY CONNECTED

  • Grey Instagram Icon
  • Grey Facebook Icon

© 2023 by FOREVER SADDITY. Proudly created with Love.